Privacy & Cookie Policy – Perletti Bus

Privacy Policy
Last updated 15-Apr-2025
Effective date 15-Apr-2025

This Privacy Policy describes the policies of Perletti Autoservizi Srl, Via Della Molinara, 24 – 24064 Grumello del Monte (BG), Italy, email: info@perlettibus.it, regarding the collection, use and disclosure of your information collected while you use our website ( https://www.perlettibus.it/ ). (the “Service”). By accessing or using the Service, you consent to the collection, use and disclosure of your information in accordance with this Privacy Policy. If you do not agree to this, please do not access or use the Service. We may change this Privacy Policy at any time without notice and will post the revised Privacy Policy on the Service. The revised Policy will be effective 180 days after the revised Policy is posted on the Service, and your continued access or use of the Service after that date will constitute your acceptance of the revised Policy. You are therefore advised to review this page periodically.

- Information Collected : We will collect and process the following personal information about you:

- Name

- E-mail address

- Mobile phone

- Location and province

- Company name

- Website

- How we use your information: We will use the information we collect about you for the following purposes:

- Assistance

- Administrative information

- Customer order management

If we wish to use your information for any other purpose, we will ask for your consent and will only use your information after receiving your consent and then only for the purpose or purposes for which we gave your consent, unless we are required to do otherwise by law.

- How we share your information: We will not transfer your personal information to third parties without asking for your consent, except in limited circumstances as described below:

- Analytics

- Data collection and processing

We require such third parties to use the personal information we transfer to them only for the purpose for which it was transferred and not to retain it longer than is necessary to fulfill that purpose.

We may also disclose your personal information as follows: (1) to comply with any law, regulation, court order, or other legal process; (2) to enforce our agreements with you, including this Privacy Policy; or (3) to respond to claims that your use of the Service violates another’s rights. If the Service or our company is merged with or acquired by another company, your information will be one of the assets transferred to the new owner.

- Retention of User Information: We will retain your personal information for 90 days to 2 years after your account is closed, or as long as necessary to fulfill the purposes for which it was collected, as specified in this Privacy Policy. We may need to retain some information for longer periods, such as for record keeping/reporting purposes in accordance with applicable law or for other legitimate reasons such as enforcement of legal rights, fraud prevention, etc. Residual anonymous information and aggregated information, which does not identify you (directly or indirectly), may be retained indefinitely.

- Your rights: Depending on applicable law, you may have the right to access and rectify or erase your personal data or receive a copy of your personal data, restrict or object to active processing of your data, ask us to share (port) your personal data to another entity, withdraw the consent you have given for processing your data, the right to lodge a complaint with a legal authority and other relevant rights under applicable laws. To exercise these rights, you may write to us at info@perlettibus.it. We will respond to your request in accordance with applicable laws. Please note that if you do not allow the collection or processing of the requested personal information or withdraw your consent to the processing of the requested personal information for the requested purposes, you may not be able to access or use the services for which the information was requested.

- Cookies etc. To learn more about our use of these technologies and your choices regarding these tracking technologies, please see our Cookie Policy.

- Security: The security of your information is important to us and we will use reasonable security measures to prevent the loss, misuse or unauthorized alteration of your information under our control. However, given the inherent risks, we cannot guarantee absolute security and, accordingly, we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk.

- Third Party Links and Use of Your Information: Our Service may contain links to other websites that are not operated by us. This Privacy Policy does not address the privacy policies and other practices of any third parties, including any third party operating websites or services accessible through a link on the Service. We strongly advise you to review the privacy policies of every site you visit. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third party sites or services.

- Complaints / Data Protection Officer: If you have any questions or concerns about the processing of your information held by us, you can send an email to our Data Protection Officer at Perletti Autoservizi Srl, Via Della Molinara, 24 – 24064 Grumello del Monte (BG), Italy, email: info@perlettibus.it. We will address your concerns in accordance with applicable law.